TRI OMS – Perfect Middleware

Order Management System: The Heart of Omnichannel Retailing

In the previous post, we discussed why the order management system (OMS) is the heart of omnichannel retailing and why Retail Insights is the right implementation partner for OMS. In this post, we will dive into the features and benefits of Retail Insights’ OMS

Features of Retail Insights Order Management System

With Retail Insights’ OMS, retailers can manage their inventory across all channels from a single platform, ensuring that they never run out of stock or overstock. This unified inventory management capability provides retailers with real-time visibility and control over their stock levels.

Order Routing and Orchestration

Retail Insights’ OMS allows retailers to route orders to the most appropriate location for fulfillment based on factors such as stock availability, location, and shipping time. By intelligently orchestrating the order routing process, retailers can ensure that orders are fulfilled efficiently and cost-effectively.

Custom Workflows and Integrations

Retail Insights’ OMS can be customized to meet the specific needs of retailers. It offers the flexibility to create custom workflows and integrations with other retail systems such as point-of-sale and e-commerce platforms. This level of customization empowers retailers to tailor the system according to their unique business processes.

Real-time Order Tracking in Order Management System

Retail Insights’ OMS provides real-time tracking of orders across all channels, enabling retailers to keep customers informed of their order status. The ability to track orders in real-time help improve transparency reduces customer inquiries, and allows for proactive problem-solving.

Returns Management

Retail Insights’ OMS provides a centralized system for returns management across all channels. This centralized approach makes it easy for retailers to process returns and exchanges quickly and efficiently. By streamlining the returns process, retailers can enhance customer satisfaction and build trust.

Benefits of Retail Insights OMS

Retail Insights’ OMS streamlines the order management process, reducing manual intervention and improving operational efficiency. By automating various tasks and providing a centralized platform, the OMS eliminates bottlenecks and enhances productivity.

Improved Customer Experience with Order Management System

With Retail Insights’ OMS, retailers can provide customers with a seamless shopping experience across all channels. By ensuring accurate inventory information, efficient order fulfillment, and timely communication, retailers can enhance customer satisfaction and foster loyalty.

Data-driven Decision Making

Retail Insights’ OMS provides advanced analytics and reporting capabilities, allowing retailers to gain insights into their business. By leveraging data-driven insights, retailers can make informed decisions related to inventory management, demand forecasting, and customer preferences.

Cost Savings

Retail Insights’ OMS enables retailers to use their inventory more efficiently, reducing stockouts and overstocking. By optimizing inventory levels and minimizing shipping costs, retailers can achieve significant cost savings and improve their bottom line.

Scalability

Retail Insights’ OMS is highly scalable and can support retailers of all sizes, from small startups to large enterprises. Whether a retailer is experiencing rapid growth or expanding into new markets, the OMS can seamlessly scale to meet the evolving needs of the business.

In conclusion, Retail Insights’ OMS is a feature-rich and scalable solution that can help retailers manage their orders efficiently across all sales channels. Connect with us today as we are the best Order Management System provider in UK, USA, Dubai & India.

March 24, 2023March 24, 2023

WHY OMS IS THE HEART OF OMNICHANNEL RETAILING

In today’s world, the retail industry is becoming increasingly complex with many channels for customers to shop from. As a result, retailers are faced with the challenge of providing a seamless shopping experience across all channels. To achieve this, retailers need to adopt an omnichannel approach, and the key to successful omnichannel retailing is a robust Order Management System (OMS).

Let’s learn why OMS system is the Heart of Omnichannel Retailing and why Retail Insights is the right implementation partner for order management software.

What is an Order Management System?

An Order Management System (OMS) is a complex software engine that manages the entire order lifecycle, from order placement to delivery, across all sales channels. It is the backbone of omnichannel retailing and enables retailers to manage orders efficiently, regardless of the channel customers use to shop.

Enabling Complex Features like Store & Warehouse stock integration, Click & Collect, Endless Aisle, Order orchestration, Store POS integration, Fulfillment by seller, Crossdock capabilities, and Dropship capabilities.

Some of the key benefits of ORDER MANAGEMENT for omnichannel retailing include

Order Orchestration: Retail Insights can help with order orchestration in OMS by providing retailers with a unified view of their inventory, orders, and customers across all sales channels.

Inventory management: An OMS provides retailers with a single view of inventory across all channels. This means that retailers can avoid stockouts and overstocking and ensure that customers can buy what they want when they want it.

Order fulfillment: With an OMS, retailers can fulfill orders from any channel, including in-store, online, and mobile. This means that retailers can use their inventory more efficiently and reduce shipping costs.

Why choose Retail Insights?

When it comes to choosing an OMS, retailers have a lot of options to choose from. One needs to have “a Mission Critical Tech Partner” who understands the domain well, the best option available in the market is Retail Insights with proven experience and a 100% strike rate. Here are some of the reasons why:

Customization: Retail Insights’ OMS can be customized to meet the specific needs of retailers, including custom workflows and integrations.

Scalability: Retail Insights’ OMS is highly scalable and can support retailers of all sizes, from small startups to large enterprises.

Ease of integration: Retail Insights’ OMS can be easily integrated with other retail systems, such as point-of-sale (POS) and e-commerce platforms.

Advanced analytics: Retail Insights’ OMS provides advanced analytics and reporting capabilities, allowing retailers to gain insights into their business and make data-driven decisions.

In conclusion, an Order Management System (OMS) is the heart of omnichannel retailing, providing retailers with a unified view of their inventory, orders, and customers across all sales channels. Retail Insights’ order management system is a good choice for retailers looking for a scalable, easy-to-integrate, and customizable solution with advanced analytics capabilities. With Retail Insights’ OMS, retailers can improve their operational efficiency, reduce costs, and provide customers with a seamless shopping experience.

Success Story:

A sporting goods retailer successfully implemented OMS with the help of Retail Insights, resulting in a 50% reduction in fulfillment time, a 50% reduction in order processing time, an 80% reduction in inventory discrepancies, a 60% reduction in customer inquiries related to order tracking, and a 75% reduction in the average time for processing returns. This success story showcases the importance of OMS in omnichannel retailing and how it can lead to significant improvements in operational efficiency and customer satisfaction. For more information contact us today.

February 21, 2022March 27, 2023

How customer experience can help you meet your business needs

Customer Experience with true Omnichannel Integrations

A retail customer experience is an overall journey your customers have from the moment they see your store to the moment they leave and with the omnichannel solution it could be a better and more seamless experience.

It is your company’s chance to shine amongst competitors, and showcase its unique approach to creating an in-store experience that will leave customers coming back for more.

We’re here to help you create an experience that lets you find your customers’ needs and deliver them a business outcome.

In this blog post, we’ll explain what a retail customer experience is and how it can strengthen your company’s branding, help you reach new customers, improve on-the-floor engagement with staff members, and offer the best possible shopping experiences for your clients.

Importance of retail customer experience

A remarkable customer experience is critical to the sustained growth of any business. A positive customer experience promotes loyalty, helps you retain customers, and encourages brand advocacy.

According to a study performed by Forrester Research in 2011, online reviews had a far larger impact on B2C purchases than any other factor. This is true for brick-and-mortar businesses.

Consider an example when the CEO of Zappos changed company policy to offer a $5 rebate for every bad review posted about the company – their revenue still increased by 12%. It’s safe to say that customer reviews are an essential part of any retail business’ success.

Zagat is one of the most trusted guides for rating restaurants and entertainment venues worldwide, allowing users to review and rate venues based on their dining experiences.

To enhance your retail customer experience, it’s important to take time out of your day to focus on making every interaction with every customer an enjoyable one.

The RetailInsights Your Technology Partner, (solutions and partner ecosystem) to help you handle customer service issues, enhance client loyalty, and inspire your customers to become brand ambassadors.

How to Improve CX

Identify your best consumers without disrupting the shopping experience. Provide ample training and make sure they know your merchandise inside and out.

This means not only providing the products they want but also giving outstanding service and the best possible in-store and online consistent experiences.

Hyper-Personalization
Customer Surveys – Know the Unknown
Order Fulfillment
Hasslefree Returns
Amazing Helpdesk
Advocacy

Whether you’re running any business with consumers facing each of these three crucial factors will help yield fantastic results for your business.

What defines Retail Insight? We consistently deliver projects on time and we never fail on promises. Our certified partnerships and domain expertise ensure success — the first time.

•Modular architecture. It supports more agile delivery, faster time to market, and improved experiences across all touchpoints.

•Embrace an API-first headless architecture without the complexity and risk of being locked into a specific vendor, allowing for components to be added in/out as and when they are needed

•Open ecosystem. It empowers brands to assemble best-of-breed solutions using various accelerators, third-party applications, pre-composed solutions, and best practices

Salesforce, Adobe, Blueyonder, Mulesoft, Kantar, Fluent Commerce, and so on.

Retail Insights – Your Omnichannel Technology Partner

Retail Insights helped the largest Furniture retailer with a set of brand new modules namely Catalog Automations, Curbside Pickup, Market Place, Darkstore, Multi-Vendor, ship from store, promotion engine along with the latest technology framework on headless, PWA, and mobile native apps.

Engineering by a multitude of enterprise APIs called Composable Commerce with M, E, A/R, N, Java spring, Django/Python, React Native, Spring boots Edge Computing (AI).

The client is one of the largest Fashion Luxury retailers in UAE with more than 500+ stores EMEA Region. A catalog-only site with limited eCommerce capabilities was limiting the client’s online sales.

The need of the hour was to build a strong Digital Commerce presence in a phased manner to improve sales and reduce dependency on physical stores.

Retail Insights was chosen as a prime partner to implement the complete omnichannel journey in multiple phases.

We introduced microservices architecture, adopted design patterns that enabled the separation of business logic & app UI, redesigned CMS components, product pages, and cart flow, and rolled out a next-generation, cloud-based eCommerce platform.

For this execution, we used Salesforce Commerce B2C platform for web, store, and mobile offered a seamless customer experience across channels, and a flourishing e-commerce website with rich features including click and collect, delivery lead times, AR, recommendation, salesforce einstein, order orchestration, wallets, gift cards, and back-office led to an exponential increase in sales.

Retail Insights helped the largest gourmet food retailer with a set of brand new modules namely subscription, click and collects, ship from store, dark store, cloud kitchen, promotion engine along with the latest technology framework on headless, PWA, and mobile native apps.

To provide these services all functions are native in Magento Enterprise Cloud, Mobile Engineering, and PWA.

The Look & Feel (UI) integration was done as per the brand guidelines and Implementing end to end the journey with True Omni Channel Integrations.

The Technical Architecture & Design for ERP integration (flows, data model, synchronous/asynchronous strategy) helped the brand to grow and acquire new customers and increase sales by a good percentage.

Future of retail customer experience

The future of customer experience is one in which companies take seriously consumers’ rising expectations of them. It is an umbrella term to explain the entire customer experience: identifying it, measuring it, and most importantly forecasting it.

Even though we are experiencing a massive shift in technology and customer experience (CX) there is still much research to be done on this topic.

Relevant, timely information and analysis on Omnichannel commerce, enterprise, and technology trends, including B2B, B2C, D2C, supply chain, sustainability.

So what are you waiting for? Go ahead and share your thoughts as comments below

Connect with us : sales@theretailinsights.com || +91 9945872535

December 17, 2021March 27, 2023

What is a Customer Data Platform and why it is important?

The customer data platform, or CDP for short, is turning out to be progressively significant in organizations & we are the best customer data platform company in India.

We should make the right decision while making the shift from legacy systems to modern databases.

And what to consider during this time is the Customer Data Platform (CDP).

Today, the marketer’s reality is very perplexing, and client assumptions are high. Dedication goes to organizations that can react to “client critical points in time” with unique, personalized communications in real-time that transcend traditional marketing, spanning channels and devices. Fighting this scattered information and following up on it rapidly is turning out to be a lot harder.

The rapid acceleration of digital and e-commerce growth is intensifying the existing data problem. It is also propelling companies to adapt their customer engagement mechanisms to a new hybrid physical/digital environment. In a study on the future of the customer experience, Futurum Research found that 66% of companies are accelerating online tracking for behavior and habits. And 73% agree that the new engagement models will require real-time data collection and analysis. It’s no wonder that CDPs are garnering so much attention.

Customer Data Platform capabilities and growing importance
in day-to-day business

This is precisely why Customer Data Platforms will become increasingly important to emerging, digitally savvy companies. Not only to get a 360-degree view of the customer
but also to interact with customers through the channels of their choice. Each
customer data platform will look different for every company because every
organization has a different focus, communicates via different channels, or has
different customer structures. Therefore, CDPs must guarantee a high degree of
scalability.

But one thing is certain: CDPs make it possible to piece together customers’
intentions based on the vast amount of information available from a wide variety
of sources. To trade the unprecedented amount of this information, companies
need more power than ever before. Right now, a CDP offers the most
comprehensive capabilities to sift through all this data, find relevant
customer journeys, and act accordingly.

Five key functions of a CDP:

Collection of data: Individual-level customer data from multiple sources via packaged API connections and SDKs, and store that data in a usable format.
Data governance: The ability to granularly enforce from which events get passed onto each system, and process the data subject.
Quality protection of data and profile unification: However, it has the ability to monitor data accuracy, consistency, and structure, and to unify events and attributes to persistent profiles at the individual level as data is collected
Segmentation: An interface that enables business users to build and manage audience segments
Activation: The ability to send audience segments and forward events to external tools and systems through pre-built integrations, as well as to orchestrate contextual marketing experiences across channels.

RETAIL INSIGHTS is an AWARD-WINNING GLOBAL Retail and Digital Commerce agency as we work with 10 out of the top 20 Brands. We leverage our deep Salesforce Commerce, Adobe Magento Commerce and Shopify functional expertise to deliver a complete omnichannel experience. Explore our Retail Omnification Solutions and Services.

Need help implementing Customer Data Platform in your business? Contact us.

Our eCommerce experts are at the forefront of delivering cutting-edge eCommerce solutions to businesses of all sizes. To learn more about our services, email us at sales@theretailinsights.com. We will provide you with the best customer data platform company in India.

or visit our website

Read Here for Omnichannel Retailing

November 30, 2021March 27, 2023

How omnichannel retailing is changing the retail industry?

The retail industry has changed dramatically in the past few decades. With the rise of the internet, customers are less inclined to drive down to their nearest mall or shop. Instead, they are choosing to buy online or find items they need by searching for them on their smartphone. Omnichannel retailing is becoming more and more popular with retail stores because it enables them to reach customers on all of their devices, no matter the customer’s location. We are the best omnichannel retailers UK.

Best omnichannel retailers UK

Omnichannel retailing is an essential part of this trend. It means that retailers should offer a seamless shopping experience to all customers – whether they are online, at a store, or in between both channels – and make it easy for them to switch channels or interact with any channel at any time. The results are staggering: companies have seen a significant increase in-store traffic, conversion rates have increased by up to 40%, and stockouts have been reduced by 50%.

How does omnichannel retailing benefit customers?

Omnichannel retailing is a new form of commerce. It is the convergence of in-store and online shopping channels, which allows consumers to shop from wherever they are. Omnichannel marketing benefits customers because it makes the shopping experience more convenient for them. Without going through the hassle of going to a physical store, they can just shop online.

Why is omnichannel important for customer experience?

Omnichannel retailing is a method of marketing that focuses on the customer’s journey. To be successful requires a company’s ability to connect with consumers no matter how they engage- in-store, online, or through mobile devices.

The key to successful omnichannel retailing is one that is data-driven and strategic in nature which helps brands understand the customer better and how they want to engage with them. Omnichannel retailers must also invest in making their customers feel valued, regardless of channel or device.

What is an omnichannel strategy?

Omnichannel retailing is a strategy that retailers use to provide an integrated service across all channels. This may include in-store, online, mobile apps, and social media channels.

The focus is on the customer experience. It involves making shopping easy for customers through the use of information technology and modern technology. The idea is to make it easier for customers to buy products from any channel they want without having to visit every channel separately.

How does Omnichannel retail work?

Omnichannel retailing is a term that is used to describe a retail system where both online and physical stores are combined. It is an effective way of capturing customers that are interested in the products but cannot physically visit the store for some reason.

This may include using social media platforms to advertise products, while also providing consumers with the option to buy the products online. The customer can order them on-demand or on-site at any time of day, which provides them with more flexibility when on the go.

Best omnichannel retailers UK — omnichannel retail – e-commerce strategy

Best examples of omnichannel retail?

So, here are a few examples

Amazon: Amazon, one of the pioneers of omnichannel retailing, has seamlessly integrated online and offline shopping. It provides its customers with customer service through chatbots and store employees.

Zara: Zara, another pioneer in this space, changed the way people shop by opening up its stores 24 hours a time and allowing shoppers to reserve items online.

Brewster’s: Brewster’s department stores have created an omnichannel experience by using touch screens to guide shoppers through various options in clothing, shoes, and accessories.

Writer analysts at McKinsey said:

“An omnichannel transformation is the only way for a company to address rising complexity, provide an excellent customer experience, and manage operations costs”

The Future of Omnichannel retailing in India

Today, India’s hyper-connected consumers are quickly going into a period where they anticipate that brand owners should offer steady and unmatched support across all touchpoints. They are not just searching for the right item that suits their requirements but on the other hand are looking for a smooth journey in finding the product independent of different stages that they use, getting it from, and getting it conveyed at their doorstep.

However, to better integrate in-store and online shopping experiences, brand proprietors and retailers experience numerous difficulties in effectively executing the omnichannel strategy.

Omnichannel retailing in UK

UK buyers proceed to research and shop on numerous channels, further obscuring the lines between the web and in-store shopping as omnichannel stays a famous and developing shopping pattern.

As indicated by JRNI’s Third Annual Modern Consumer Research Report, there is a worldwide consistency across virtually all item classifications – hardware, clothing, gifts, family, excellence, and wellbeing.

By and large, 74% of buyers’ web room – investigating the internet, buying available – dominatingly for gadgets, attire, and family things. It likewise tracks down that there is an ascent in showrooming with, 57% of buyers effectively investigating coming up, buying on the web – principally for apparel, presents, and gadgets.

Future of Omnichannel Retail

Omnichannel retail refers to the mix of retail channels like stores, on the web, and mobile into a single, seamless customer experience. The rise of new internet-based channels significantly affects the retail business over the previous decade, and it is relied upon that the need to incorporate various channels will change the retail business throughout the following decade.

9 out of 10 consumers need a consistent shopping experience, regardless of whether they are purchasing on the web mobile app, on social media, by telephone, or in a brick-and-mortar store. They want personalized experiences, and brands currently have the devices to give them.

Omnichannel retail brands are oriented toward the omnichannel customer, with client conduct driving each next move the brand makes. each customer interaction changes the subsequent stage the client will experience. The brand is attempting to direct the client toward a particular result. The brand and customers are now walking in lockstep.

Brands that win in this new customer-centric landscape will adopt an omnichannel approach to provide that seamless experience their customers want. As a result, those brands will show much higher levels of customer satisfaction and brand loyalty.

To Conclude…

No matter what type of business you’re in, your customers expect a seamless omnichannel shopping experience. With multiple devices and shopping channels, it’s easier than ever to shop and research products and pricing. If your business is struggling with omnichannel, we hope that this blog helps you improve your omnichannel strategy and customer service. Reach us today for the best omnichannel retailers UK.

As an omnichannel merchant, you must have a way to effectively accept and process orders from your customers, no matter how they choose to shop. Find out how a multi-channel retail platform can help you control your inventory, manage your channels, and increase conversions.

Retail Insights is an Award-Winning Global Omnichannel Advisor Technology (Software) Company for Experience Commerce with Edge Computing, based in the USA, and India with representation in the Middle East and the UK. We are the best omnichannel retailers UK

Certified Solution Partners – Adobe Commerce Cloud (Magento), Salesforce Commerce Cloud (SFCC), Intel, GCP, and others.

So what are you waiting for? Go ahead and share your thoughts as comments below

Connect with us : sales@theretailinsights.com || +91 9945872535

June 21, 2021March 30, 2023

How To Boost Business With Adobe Commerce Cloud?

While Retail Insights continue to adopt composable approach solutions (using the best-in-class technology) for Omni Channel Experiences, Adobe will leverage the partnership to introduce Retail Insights Accelerators to meet growing customer needs.

Adobe and Retail Insights look at synergizing their expertise to offer Edge innovation labs for Online to Offline Shopper Journeys, Omni Channel Analytics, Order and Fulfillment AI & ML practices, Cloud edge technologies to Content Syndication for EXPERIENCE COMMERCE.

Adobe Commerce Cloud (Magento) is one of the most innovative hybrid tools that focus on easing the customer experience. It offers possibly one of the simplest tools out there to manage an eCommerce company’s activity with multiple tools and allows site managers to meet their business requirements.

With Adobe Commerce Cloud (Magento) continuing to add new features and fixes to stay ahead of the competition, we at Retail Insights have been supporting 40+ major brands globally to be at the forefront of the latest tech advancements to offer Edge innovation labs for Online to Offline Shopper Journeys, Omni Channel Analytics, Order and Fulfillment AI & ML practices, Cloud edge technologies to Content Syndication for EXPERIENCE COMMERCE.

Our Objectives:

Growing revenue
Increase customer loyalty
Increase digital sales
Digitally transform an organization
Transform the digital customer experience

Retail Insights is an Award-Winning Global Omni Channel Edge Technology (Software) Company. We are the top Adobe cloud partner in UK, top Adobe cloud partners in USA, top Adobe cloud partners in Dubai & also the top Adobe cloud partner in India.

Engineering Digital Edge Capabilities – Platform Strategy and Implementations to its retail clients worldwide

Email @ sales@theretailinsights.com || Talk to Us – +91 9945872535

June 15, 2021March 30, 2023

Best Trade Management Software (Kantar) | Retail Insights

Increase revenues and margins through integrated sales planning and best trade management Software with an omnichannel solution; Retail Insights.

The Trade Promotion Management solution gives CPG manufacturers a single industry-dedicated environment that blends advanced capabilities with industry best practices and proprietary retail insights to enable an end-to-end plan and promotion management process.

Consumer goods manufacturers face pressing trade investment requests from their retail partners to drive an increase in both revenues and margins.

They must balance these requests with their own requirements to deliver growth and higher return on investments.

The Retail Insights – Omnichannel Solution allows all stakeholders to identify, optimize, plan and manage the right sales levers – assortment, pricing, promotions, and trade terms.

Through a collaborative business process to deliver best results with retail partners.

More Return with Less Investment

**Trade Promotions and API Led Integrations**

? Profitable Revenue Growth – Implement the best assortment and promotional levers to deliver strong sales growth rates and win with retailers and shoppers.

? Streamlined Sales Planning – Automate an end-to-end trade promotion with nest in class transactional and analytical capabilities and collaborative top-down/bottom-up planning process.

best trade management Software — **Price Optimization, Promotion, e-commerce** **etc**

? Market-Led Decisions with Retail Partners – Achieve higher results with shopper- drive recommendations, by leveraging the virtual environment to test promotions and new products.

? Higher Operational Performance – Improve performance at the shelf with a more accurate sales forecast and closed planning execution process.

Whether you need to quickly add product features to drive business agility, drive digital transformation with a new application, or embrace new DevOps practices, #retailinsights is the right partner to help you achieve your goal.

Retail Insights is a global IT Services & Digital Solutions company with offices across the USA, India, UK, and UAE, supporting the IT operations and growth of enterprise-level companies in a wide array of industries. Contact us today for the best trade management Software.

Visit Us: www.theretailinsights.com ||Contact us : +91-9945872535 || sales@theretailinsights.com

April 1, 2021March 30, 2023

Omnichannel Retail – Tech-led Experience Commerce

Retail is evolving at a breakneck speed, exploiting Emerging Technologies For Successful Omnichannel Retail Execution

MongoDB – Free, Open Source, Great for scale

Express.JS, a popular choice for REST APIs

AngularJS, say no to page refresh

Node.js, for performance at scale

React-native for cross-platform mobile application

Django/Python model-template-view (MTV) architecture fast database-centered applications.

ReactJS high performance, Secure & Scalable Cross-Platform

Microservices Architecture And Serverless Architecture for the Ever-Digital Age

EDGE COMPUTING ARCHITECTURE – AN ESSENTIAL PRIMER

M, E, A/R, N Work Well Together

Retail Insights is an Award-Winning Global Omni Channel (Digital) Technology Agency – Implementation and managing Partner for Experience Commerce with EDGE Computing. We provide the best Omnichannel retailing in UK.

Retail Insights – Where Technology Meets Omni Channel Retailing

Certified partnerships with Adobe Commerce Cloud, Salesforce Commerce Cloud, Akeneo, MuleSoft, Intel Edge, and other emerging tech communities.

Happy to share our work experience with Worlds Leading Departmental, Grocer, CPG, and Beauty and Fashion Brands Multi-Country Rollouts. We are the best Omnichannel retailing in UK.

www.theretailinsights.com

sales@theretailinsights.com || WhatsApp – +91 9945872535

July 4, 2020April 5, 2023

Virtual Queuing

Asda is trialing a “virtual queuing” initiative as it prepares for social distancing measures to last well after the lockdown has ended.

Retail Insights launches ‘virtual queuing’ system as retailers prepare for social distancing to last “for the rest of the year”

The new virtual system, the first of its kind, will allow users to book a place and log into a virtual queue with their phones.

They will then be able to wait in their car, avoiding the extended queues which have become commonplace across supermarket carparks, and be alerted when they are allowed to enter the store.

How our solution works:

Retail Insights Virtual Queue Solution is convenient and can be easily deployed to help customers to be a part of the virtual queue by scanning the QR code posted on entrances, waiting for their turn safely, getting real-time notifications and updates of their place in a line and once their turn arrives they will be notified via SMS.

Get in touch with us today for further assistance and clarifications for our virtual queuing system, our retail experts are ready to assist.

#retailinsights #retailinsights #retailtransformation #directtoconsumer #retailstrategy #smartretail #unifiedcommerce #salesforcecommercecloud #digitalcommerce #omnichannel #retailsolutions #ecommerce #retailexperience #supermarket

May 29, 2018April 7, 2023

Retail Insights answers questions to the business with value creation?

1. How is omnichannel investment driving future business?
2. Most effective using mobile to create seamless customer experiences across channels?
3. How to seamlessly blend the digital and physical experience with IoT/Digital Technologies?
4. Insights and benefits of getting a single customer view, how do we distribute content across omnichannel marketing to boost sales?
5. Omnichannel innovation to strike the perfect balance between the store and online fulfillment for operations?

sales@theretailinsights.com || skype@retailinsights || www.theretailinsights.com