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Order Management System: The Heart of Omnichannel Retailing

In the previous post, we discussed why the order management system (OMS) is the heart of omnichannel retailing and why Retail Insights is the right implementation partner for OMS. In this post, we will dive into the features and benefits of Retail Insights’ OMS

Features of Retail Insights Order Management System

With Retail Insights’ OMS, retailers can manage their inventory across all channels from a single platform, ensuring that they never run out of stock or overstock. This unified inventory management capability provides retailers with real-time visibility and control over their stock levels.

Order Routing and Orchestration

Retail Insights’ OMS allows retailers to route orders to the most appropriate location for fulfillment based on factors such as stock availability, location, and shipping time. By intelligently orchestrating the order routing process, retailers can ensure that orders are fulfilled efficiently and cost-effectively.

Custom Workflows and Integrations

Retail Insights’ OMS can be customized to meet the specific needs of retailers. It offers the flexibility to create custom workflows and integrations with other retail systems such as point-of-sale and e-commerce platforms. This level of customization empowers retailers to tailor the system according to their unique business processes.

Real-time Order Tracking in Order Management System

Retail Insights’ OMS provides real-time tracking of orders across all channels, enabling retailers to keep customers informed of their order status. The ability to track orders in real-time help improve transparency reduces customer inquiries, and allows for proactive problem-solving.

Returns Management

Retail Insights’ OMS provides a centralized system for returns management across all channels. This centralized approach makes it easy for retailers to process returns and exchanges quickly and efficiently. By streamlining the returns process, retailers can enhance customer satisfaction and build trust.

Benefits of Retail Insights OMS

Retail Insights’ OMS streamlines the order management process, reducing manual intervention and improving operational efficiency. By automating various tasks and providing a centralized platform, the OMS eliminates bottlenecks and enhances productivity.

Improved Customer Experience with Order Management System

With Retail Insights’ OMS, retailers can provide customers with a seamless shopping experience across all channels. By ensuring accurate inventory information, efficient order fulfillment, and timely communication, retailers can enhance customer satisfaction and foster loyalty.

Data-driven Decision Making

Retail Insights’ OMS provides advanced analytics and reporting capabilities, allowing retailers to gain insights into their business. By leveraging data-driven insights, retailers can make informed decisions related to inventory management, demand forecasting, and customer preferences.

Cost Savings

Retail Insights’ OMS enables retailers to use their inventory more efficiently, reducing stockouts and overstocking. By optimizing inventory levels and minimizing shipping costs, retailers can achieve significant cost savings and improve their bottom line.

Scalability

Retail Insights’ OMS is highly scalable and can support retailers of all sizes, from small startups to large enterprises. Whether a retailer is experiencing rapid growth or expanding into new markets, the OMS can seamlessly scale to meet the evolving needs of the business.

In conclusion, Retail Insights’ OMS is a feature-rich and scalable solution that can help retailers manage their orders efficiently across all sales channels. Connect with us today as we are the best Order Management System provider in UK, USA, Dubai & India.

Why Java Spring Boot Microservices Architecture is Important for E-commerce | Retail Insights

Java Spring Boot Microservices

In today’s fast-paced world, businesses are striving to be more agile, responsive, and scalable. One of the approaches gaining popularity is a microservices architecture. Microservices architecture is a way of designing software applications as a collection of small, independent services that communicate through APIs. Retail Insights, a supporter of the MACH alliance, firmly believes in microservices architecture as the future of software development, especially for omnichannel commerce businesses. That’s why they have invested heavily in developing a robust base on Java Spring Boot microservices.

What are Java Spring Boot Microservices?

Java Spring Boot is a popular framework for building microservices in Java. It offers a lightweight and flexible approach to building highly scalable, performant, and secure applications. The team at Retail Insights has already implemented an end-to-end e-commerce platform with microservices architecture, featuring omnichannel features like Pay as You Go, Single Page Checkout, Subscription, Store Pickup, Reserve In-Store, GA4, Sync Services with OMS for Inventory, Price, and Recommendation along with Elastic Search and multi-channel catalog management.

Java Spring Boot Microservices

Java Spring Boot Microservices is highly scalable and can be easily scaled up or down based on demand. The framework provides built-in support for clustering, load balancing, and distributed caching, making it ideal for microservices architecture. Additionally, the framework provides a lot of performance-tuning options that allow developers to fine-tune their applications to get the best performance.

Security is a crucial aspect of any e-commerce application. Java Spring Boot provides built-in support for secure coding practices and implements security best practices by default. The framework also supports authentication, authorization, and encryption, ensuring that the application is secure.

Retail Insights’ microservices architecture and Java Spring Boot implementation have resulted in a successful end-to-end commerce solution. The solution includes multi-channel catalog management, allowing clients to manage their catalogs across different channels like web, mobile, and social media.

In conclusion, microservices architecture is the future of software development, particularly for e-commerce businesses. Java Spring Boot is an excellent choice for building microservices due to its performance, scalability, and security features. Retail Insights’ investment in Java Spring Boot microservices architecture underscores their commitment to providing clients with the best solutions using the latest technologies.

WHY OMS IS THE HEART OF OMNICHANNEL RETAILING

In today’s world, the retail industry is becoming increasingly complex with many channels for customers to shop from. As a result, retailers are faced with the challenge of providing a seamless shopping experience across all channels. To achieve this, retailers need to adopt an omnichannel approach, and the key to successful omnichannel retailing is a robust Order Management System (OMS).

Let’s learn why OMS system is the Heart of Omnichannel Retailing and why Retail Insights is the right implementation partner for order management software.

What is an Order Management System?

An Order Management System (OMS) is a complex software engine that manages the entire order lifecycle, from order placement to delivery, across all sales channels. It is the backbone of omnichannel retailing and enables retailers to manage orders efficiently, regardless of the channel customers use to shop.

Enabling Complex Features like Store & Warehouse stock integration, Click & Collect, Endless Aisle, Order orchestration, Store POS integration, Fulfillment by seller, Crossdock capabilities, and Dropship capabilities.

Some of the key benefits of ORDER MANAGEMENT for omnichannel retailing include

Order Orchestration: Retail Insights can help with order orchestration in OMS by providing retailers with a unified view of their inventory, orders, and customers across all sales channels.

Inventory management: An OMS provides retailers with a single view of inventory across all channels. This means that retailers can avoid stockouts and overstocking and ensure that customers can buy what they want when they want it.

Order fulfillment: With an OMS, retailers can fulfill orders from any channel, including in-store, online, and mobile. This means that retailers can use their inventory more efficiently and reduce shipping costs.

Why choose Retail Insights?

When it comes to choosing an OMS, retailers have a lot of options to choose from. One needs to have “a Mission Critical Tech Partner” who understands the domain well, the best option available in the market is Retail Insights with proven experience and a 100% strike rate. Here are some of the reasons why:

Customization: Retail Insights’ OMS can be customized to meet the specific needs of retailers, including custom workflows and integrations.

Scalability: Retail Insights’ OMS is highly scalable and can support retailers of all sizes, from small startups to large enterprises.

Ease of integration: Retail Insights’ OMS can be easily integrated with other retail systems, such as point-of-sale (POS) and e-commerce platforms.

Advanced analytics: Retail Insights’ OMS provides advanced analytics and reporting capabilities, allowing retailers to gain insights into their business and make data-driven decisions.

In conclusion, an Order Management System (OMS) is the heart of omnichannel retailing, providing retailers with a unified view of their inventory, orders, and customers across all sales channels. Retail Insights’ order management system is a good choice for retailers looking for a scalable, easy-to-integrate, and customizable solution with advanced analytics capabilities. With Retail Insights’ OMS, retailers can improve their operational efficiency, reduce costs, and provide customers with a seamless shopping experience.

Success Story:

A sporting goods retailer successfully implemented OMS with the help of Retail Insights, resulting in a 50% reduction in fulfillment time, a 50% reduction in order processing time, an 80% reduction in inventory discrepancies, a 60% reduction in customer inquiries related to order tracking, and a 75% reduction in the average time for processing returns. This success story showcases the importance of OMS in omnichannel retailing and how it can lead to significant improvements in operational efficiency and customer satisfaction. For more information contact us today.

Best Order Management System in UK

Easy inventory management and order processing for online merchants. The backbone of your eCommerce business is the ordering system and we provide the best Order Management System in UK

While a Customer Relationship Management (CRM) system is useful to track your interactions with customers, order management software helps to improve the effectiveness of the sales process itself. The errors and delays often formed by manual handling of orders are removed, resulting in a more positive customer experience all around.

Best Order Management System in UK

The demand for simpler, frictionless sales interactions is rapidly growing within the consumer goods sector. Without the right order management system, a lack of customer data when you need it can cause valuable cross-selling or upselling opportunities to be missed, or customers to be lost to a competitor.

Order management systems enable operators to manage orders coming in from multiple sales channels, and going out of multiple fulfillment points. Retail Insights provide the best Order Management System in UK

It’s a cross-channel operation management tool. Order management systems give store managers and individuals at every level of an organization the power to oversee their operational activities, no matter how big or small they are.

Every day, order management systems help organizations with complex multi-channel operations stay on track and get the most out of their resources by minimizing excess inventory, reducing stockouts, improving forecasting accuracy, maximizing reorder point activity, and maximizing sales throughput.

Order management systems typically come with the following features:
Order management systems provide a variety of features that can be configured in unlimited ways to meet specific business needs. With these customizable features, managers can manage orders from multiple channels. For e.g

  1. Centralized order management
  2. Multiple payment gateways
  3. Inventory management
  4. Fulfillment and shipping integrations
  5. Customer management
  6. Ability to sync with the retailer’s shopping platform

Key benefits
The features can be configured in any way to address the needs of different businesses. It depends on how your business sources, moves, stores, and delivers products to your customers. Each business has unique goals and challenges; an order management system can be implemented to fit the unique needs of each business. The result is better order management for a business.

With Retail Insight, our clients haven’t just been able to manage growth and explore new marketplaces, they’ve transformed as a business and thrived by lowering costs while increasing productivity.

Increase in monthly orders with no additional costs
Increase in average monthly online orders
Increase in active customers
Increase in annual turnover
Increase in annual net profit
Increase in monthly order processing
Synchronized data across your business
For multichannel retailers, the ability to sync data across multiple platforms is vital. This is especially the case when it comes to ordering management. Our system helps to centralize your customer’s actions in real time, allowing you to handle your sales from a single location.

The real-time aspect of our system ensures that decisions can be made fast, and information passed along is accurate for all members and customers of the business.

Scalability to grow
Retail Insight helps growing merchants operate like large-scale corporations, but at a fraction of the cost! Optimize your fulfillment workflows with bulk shipping label creation, omnichannel inventory management, automated dropshipping, automation rules, supplier management, advanced analytics, open API, and more — all in one platform.

Retail Insight is the #1 technology company that shelves point solutions; aims to engage, resolve and support the day-to-day challenges of our Omnichannel customers. We make a wonderful team driving next-generation retail solutions.

Our expertise stems from a combination of global perspective, domain & industry knowledge, Retail thought leadership, and next-gen technologies, which makes management & inventory control easier than ever for online merchants.

Suitable for businesses looking to scale and bring structure to their everyday operations. Seamless integrations with Salesforce commerce cloud, Shopify, Adobe Commerce Cloud (Magento), Fluent Commerce, Blue Yonder, etc

The vast experience in the Order Management Software industry spanning more than a decade has helped us implement many states of art order management systems that have transformed complex, multi-channel operations into smooth and streamlined operating models.

To Conclude
Most of the larger small businesses want to use such subscription-based software but only some of them do – now you need to decide which category are you in?

Build a Solution approach, to stitch a myriad of different systems such as order management software, shipping carriers, accounting software, reporting tools, customer data, and warehouse management.

The retail Insights tech team helps your business to do the heavy lifting of O2O integrations, development, and automated testing workflows and processes.

Connect with us today on how we solved Inventory Challenges for retailers/brands with the right technology stack and implementations. We provide the best Order Management System in UK.

Retail Insights pure-play Omni Channel (Digital) technology company

Visit Us: https://www.theretailinsights.com/Contact Us : sales@theretailinsights.com || WhatsApp – +91 9945872535

Order Management System For Smarter Salesforce

Automate real-time orders and returns – eliminate manual bottlenecks


Businesses must use an order management system to effectively manage purchase and sales orders in today’s high-velocity sales environment. The best order management system software can help companies centralize and automate their order management processes, allowing them to stay ahead of the competition.
Retail Insights is the complete solution to your inventory management problems. We are the best order management system UK.

If you’re running out of stock, holding inventory for too long, or if you’re just tired of spreadsheets, then Retail Insights can help.

Take full control of your inventory with an all-in-one solution:

• manage purchases and sales in one place

• set reorder points to prevent running out of stock

• track stock across multiple locations

• scan barcodes to pick, receive, transfer, or ship

• assemble products from the bill of materials (BOM)

• generate barcodes and labels

• sell online through B2B Showroom

• pull eCommerce orders

Retail Insights is an Omnichannel Automation Solution provider that allows you to manage your Inventory, Orders, Shipping, and all other eCommerce operations automatically. It comes with a promise to raise the bar for every eCommerce operation with an ultra-modern design, easy-to-use interface, robust features, and seamless integrations with marketplaces, shopping carts, and accounting software in a unified business tool.

It streamlines and automates back-end processes and maintains a real-time inventory tracking system. Retail Insights comes with 24X7 support to its users, so you need not delay a single order, always!

How Retail Insights Help in Order Management System?


Retail Insights helps eCommerce businesses focus on growth while spending less time managing their back-office operations via one centralized platform.

  • Connect all your sales channels, merge inventory, and allow the stock to update automatically on all your shops once an order is made
  • Bulk update product prices and quantities across all sales channels
  • Get alerts when you’re low on stock
  • Re-order items by generating and sending PO to your suppliers in a matter of seconds
  • Connect all your couriers and print shipping labels with a couple of clicks
  • Track each sales channel performance, top-selling products, and your top customers in a single dashboard

Retail Insights assist in improving Order Management Efficiency !!

Having an efficient order management process is the key to a successful eCommerce business.  But is it that easy to have a fully functional and highly efficient order management system?

Definitely not, but if you follow the best practices to enhance the order management efficiency suggested by Retail Insights, it will become a bit easier.

Centralize all your orders in one system

A centralized order management software allows online sellers to easily sync all the orders that come from every selling channel, making it easy to access any information and perform tasks in one system.

Best Order management system UK

Real-time Sync of Information


Real-time syncing of information like stock levels, order status, placement, shipment, and other order-related updates, helps you track your orders. Instant order processing capabilities make your order fulfillment process efficient and on time, sparing you time to extend your market. You won’t have to worry about updating the stock level after each sale, as it will be done automatically using order management software that syncs in real-time.

Automate the Order Fulfillment Process


Automation has been emerging as the inevitable force in any and every industry for years. Yet many sellers haven’t realized the importance of automated order management software. Action-based automation can be set in order management software which can make your order fulfillment tasks much easier and quicker.

Best Order management system UK

Integrate with Suppliers
Order Management does not always mean having order issues with customers or when customer orders are exceeding the stock in hand. Order Management issues also arise from the supplier’s end. There are instances where suppliers don’t always have the product which you are looking for, or they run out of stock, or you need a product immediately but there is no availability. Well, in such cases, you surely wonder, only if you knew a little sooner. This is why it is a good call to integrate with your suppliers. You can connect with us as we provide the best order management system UK.

Best Order management system UK
  • Maintain Accuracy at all Levels
    An order management software that centralizes orders and automates them in real-time, should be doing it with the accuracy needed. Otherwise, it’s high time you change your order management software to a worthy one! Know how other businesses like yours prosper using accurate order management software.

Accuracy in the orders can be brought by keeping a wide eye open on your metrics! Keep a daily record of important metrics and know where you’re going wrong. Many sellers use reporting and analytic management software that allows them to leverage all their major back-end tasks’ performance in real time.

Best Order management system UK

To Conclude

Most of the larger small businesses want to use such subscription-based software but only some of them do – now you need to decide which category are you in?

Build a Solution approach, to stitch a myriad of different systems such as order management software, shipping carriers, accounting software, reporting tools, customer data, and warehouse management.

The retail Insights tech team helps your business to do the heavy lifting of O2O integrations, development, and automation testing workflows and processes. 

Connect with us today on how we solved Inventory Challenges for retailers/brands with the right technology stack and implementations. We will give you our best as we provide the best order management system UK.

Retail Insights pure-play Omni Channel (Digital) technology company

Visit Us: https://www.theretailinsights.com/
 Contact Us : sales@theretailinsights.com || WhatsApp – +91 9945872535

Retail Insights answers questions to the business with value creation?

Retail Insights answers questions

1. How is omnichannel investment driving future business?
2. Most effective using mobile to create seamless customer experiences across channels?
3. How to seamlessly blend the digital and physical experience with IoT/Digital Technologies?
4. Insights and benefits of getting a single customer view, how do we distribute content across omnichannel marketing to boost sales?
5. Omnichannel innovation to strike the perfect balance between the store and online fulfillment for operations?

Retail Insights answers questions

Contact us today.

sales@theretailinsights.com || skype@retailinsights || www.theretailinsights.com

Retail Trends from NRF 2018, how technology an enabler?

Entering new channels and contexts. – Interactive Walls, B2B, Inflight shopping, etc.

Going beyond traditional competencies – wallpaper that connects to an interactive digital experience

Focusing on lifestyle – Connect Consumers with Services like Workshops etc.

We @Retail Insights Omni Channel Expert helps to build customer experiences.

sales@theretailinsights.com || Skype – retailinsights

Multi-channel order fulfilment solution

Retail Insights provided multi-channel order fulfillment solutions to 1000+ store mobile retailers. Reduces Capex and Improves order fulfilment solution.
order fulfilment solution
Buy Anywhere, Return Anywhere, Fullfill Anywhere
  • Integrations and extends ERP, OMS, and e-commerce system capabilities
  • Orchestrating multi-channel order capture, aggregation and processing, to cross-channel order routing, to centralized inventory visibility
  • Real-time data across channels and provides complete visibility over all other systems in the retail supply chain
  • Avoid of Out of Stock
  • Increase in fulfillment rate of Online Orders
  • Develop network of Merchants for extended inventory
  • Flexible fulfillment choices
  • Decrease in delivery schedule
  • Omni Channel Capabilities – Avoid Out of Stock, Pricing Strategies, Order Fulfillment
  • Seamless Customer Experience
www.theretailinsights.com || sales@theretailinsights.com || skype – retailinsights

How do we implement Dynamic Pricing and Discount Engine for Large White Goods Retailer on Commerce Platform? sales@theretailinsights.com || skype – retailinsights

Dynamic Pricing and Discount Engine

How do we implement Dynamic Pricing and Discount Engines for Large White Goods Retailers on the Commerce Platform?

sales@theretailinsights.com || skype – retailinsights

Dynamic Pricing and Discount Engine

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