What we seeing Offline to Online trends in 2019 (O2O Strategies). Demand from existing and potential customers.

#1: AI driven Merchandising
#2: Smart home assistants will yield sales
#3: Intelligent Checkouts
#4: Chatbots increase conversions and retention
#5: Order Taking Capability at Stores
#6: Stores as a Fulfillment Centre
#7: Dropshipping – Marketplaces
#8: B2B eCommerce, 3P Marketplace
#9: A shift toward D2C
#10: Are we done with free returns?
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