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Maximize Customer Satisfaction with Omnichannel Shopping

Discover how India’s first and largest branded pharmacy network, with over 4500 outlets in key locations achieved its business needs by working with Retail Insights to accelerate its business. Maximize Customer Satisfaction with Omnichannel Shopping.

Maximize Customer Satisfaction with Omnichannel Shopping

Retail Insights helps India’s largest drugs solve warehouse, delivery, and support issues.

Upgrading its digital assets to meet these challenges. The company has 3000 stores that distribute pharmaceuticals, electronics, cosmetics, and CPG items.

Warehouse bottlenecks that were adversely affecting its ability to accommodate the increasing number of customers requesting home delivery. The company devised a solution and turned to Retail Insights Commerce as an implementation partner.

Rather than opting for full-scale deployment of strategic and analytic services, adopted suggestions for technical full-stack team extension and an incremental approach to problem resolution.

Retail Insights provided highly targeted support—including a business analyst with a full-stack development team—to address each issue. Maximize Customer Satisfaction with Omnichannel Shopping. We provide the best omnichannel commerce technologies in Dubai.

The client is India’s largest pharmacy chain and is the most credible and established online pharmacy in India. It delivers 100% original medicines and products. It is believed to offer super-fast home delivery for all healthcare essentials. Rapid deliveries of medicines are available online, and in some cities, deliveries are done in less than 24 hours.

They have achieved credibility in the healthcare industry with the world’s best medical specialists.

They have more than 5000 products in various categories like Vitamins and Supplements, Baby Care, Personal Care, Health & Nutrition Foods, and OTC. In addition to this, they have more than 400 Brand Products in the following categories like vitamins and supplements, health food, oral care, skincare, personal care, baby care, OTC, etc.

Are you ready to make it BIG in the retail industry?

Are you curious to know how this brand ensured a 99.99%+ fulfillment rate?

Connect with us today: https://theretailinsights.com/contact-us/

Call: +91 9945872535