Real Time Issue Tracking, Notifications and On-Time Resolutions – Omni Channel Customer Care
How we developed doorstep customer care service to large white goods retailer?
Real Time Issue Tracking, Notifications and On-Time Resolutions
* Google and SMS Notfications
* Door Pickup Schedules
* Delivery Schedules
* Notification on Service Requests
* Payment Gateway
* Escalation and Chat History
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